December 11, 2008

Thank you for not being sick

Remember me?  It's the not-posting-lately-HR-Wench here.  I've got another reader question (I still have readers?!).  Here we go:

I read your blog daily after I discovered it through Alltop a few months ago. I was hoping you might have some input on this issue or maybe reach out to your readers to see what other companies do.

The corporation I work for has several somewhat segregated divisions. The division that I manage HR for is primarily administrative, management and executive staff. The other divisions are manufacturing based. We offer accrued paid vacation time, front loaded floating holidays and front loaded sick days.

I have recently received feedback from management that they would like to see some sort of un-used sick time incentive plan. Because sick time is front loaded at the beginning of every year, employees cannot hold anymore than the 56 hours allocate to them annually. Obviously, we have some employees who have absued this benefit and we handle these circumstances with corrective action plans for poor performance/attendance.

For the employees who are not abusing the benefit they feel they should be incentivised or awarded in some way. I don't want to encourage employees not to use sick time because people should use it when they are genuinely sick (that's what it's for). But I also want to offer a small "thank you" for being healthy and coming to work. We were thinking an incremented gift certificate based on the number of hours they still have left, a small cash award, or something that would encourage good health.

Any suggestions or ideas to implement this program in a fair balanced way?
Honestly?  Vacation divided from sick time annoys me.  I'm all about Paid Time Off (PTO) systems where sick and vacation is combined into one big, hairy mass.  Less administration that way.

It kind of makes me nervous that you want to "offer a small 'thank you' for being healthy and coming to work."  I think I know what you mean - that use it or lose it benefits such as this one don't seem valuable to those who don't use it, and you want to create more value for them.  After all, they're at work & working, right? 

But people shouldn't be rewarded for not being sick or even rewarded for coming to work even though they are sick.

Compensation & reward professionals would tell you to focus on what type of behavior you are trying to motivate prior to creating a reward.  So, maybe that is the best way to look at this.  While I don't think providing a benefit and then taking it away, or lessening it, is EVER a good idea, maybe instead of offering so much sick time you should offer bigger raises or bonuses based on performance.

After all, isn't performance what it's all about?  At the end of the day, who cares who was at work, if they didn't perform work?  Governer Blagovich probably came to work most days & didn't use all of his sick time, and look at the mess he made.

If you want a straight answer, without all of the commentary, I say if you MUST, just pay out the unused sick time at the end of the year.  Don't make a big hoopla about it, but DO run an analysis prior to making this decision.  How much money are we talking about and can each department's budget take the hit?  What will you gain from doing this?  What are you paying cash money for?  You best have those ducks in a row prior to meeting with the CFO, yo.

11 comments:

HR Minion 12/11/08 5:50 PM  

I've missed you and your insightful posts!

Laurie 12/11/08 8:04 PM  

Dood, I'm with you. Give me PTO. Better yet, give me ROWE.

*

I hate it when people say that sick days are abused, btw. If you offer sick days that expire if you don't use them, shouldn't you expect people to take them? It's a benefit, right? Or are sick days a privilege?

Lance 12/11/08 8:41 PM  

Don't come to work sick. I hate people that feel that they are so important that they must come to work and spread their disease around. GTFO.

Sick and vacation time that expires and can't be cashed is begging to be "abused" because the policy is dumb.

Darcy 12/12/08 6:43 AM  

We've never been able to combine our sick and vacation days into a PTO plan because vacation is a liability that must be carried on the books since it has to be paid out upon termination. Sick time doesn't have to paid out so isn't a liability (from an accounting standpoint). If you combine the two programs, you've just increased your financial liability so our CFO has never gone for this.

So I can understand the environment where you get a certain amount of sick time each year (which obviously results in a use or lose it situation). I see my vacation time as something I'm entitled to and I plan for and take every last minute of it. My sick time however I don't see as an entitlement. If I or one of my kids gets sick I use it because I need it, otherwise, I just feel lucky that I'm healthy and didn't have to use it. I don't feel like I need a "reward" because I didn't use it all and someone else who obviously has worse luck had to use all of their time.

HR Wench 12/12/08 8:19 AM  

Minion - Aw thanks

Laurie - Dude, no doubt. Apparently health insurance is a privilege so sick time must be as well.

Lance - Very succinct analysis: The Policy Is Dumb!

Darcy - Whether or not sick & vacation time has to be paid out as earned wages upon termination depends upon the state and (sometimes) upon how it is "earned" (i.e. accrued or front loaded).

Look at that. You tricked me into being the annoying HR person, darn it!! ;)

Questions original author 12/12/08 9:33 AM  

To add a few more points to my original question:

The company is in California, so we have to be careful about the liability issue as Darcy had said.

The VP of HR does not like PTO plans. I don't think we will move in that direction. I also don't really like the idea of PTO plans. I think in this scenario, we would have more people coming to work sick because they don't want to "waste" their PTO days which could be used for vacation time.

Laurie - I'm not familiar with ROWE. What is this?

Lastly, as I thought about this scenario further, I think some sort of payout is a horrible idea. If we set this precedent, we are showing employees that sick time gets paid out, which in turn could become a huge liability to the company. Sick time should be treated as a "safety net" benefit. It should be a privilege, not an expectation. We are trying to say as a company "Hey if you/family is sick, stay home and get better we will pay you but if you are healthy come to work and work".

Thank you for everyone's input, keep it coming!

MsPinkSlip 12/12/08 11:26 AM  

An incentive day could be given for no sick leave usage. If employees come to work sick, their supervisors should send them home.

The whole debate of employees coming to work sick could be ended if supervisors did their job.

HR Wench 12/13/08 1:06 PM  

Original question asker person - ROWE is Results Only Work Environment. Read all about it here: http://www.culturerx.com/

Pink Slip - Don't even get me started on that subject!

HR Underling 12/15/08 12:18 PM  

Sick Days suck cause I am never sick and neither are my offpsring ((knocks on wood)). I prefer PTO

Adam I 12/17/08 8:01 AM  

I'm in the process of converting our traditional vacation and sick day policies to PTO. We currently offer 10 vac and 10 sick days to ee's with 1-7 yrs of service. Should I change it to 20 PTO or scale back some of the days off? During this calendar year 45 of 70 ee's with at least 2 year of service have taken every day possible. My reasonging for switching to PTO is to make it easier for administration purposes and to cut down on the requests of "how many days do I have left?" Is 20 days too much? I will be elminating a holiday and a floating holiday during the change. Any suggestions?

HR Wench 12/17/08 8:32 AM  

Adam,
Wow, 10 sick days per year? Dang. I want to work for you.

In my experience, taking anything away from employees always ends badly. Always. I wouldn't take away the holidays or any other days, just convert vacation and sick to PTO and call it good.

PS If you offer employees x amount of time off, expect each and every one of them to use 100% of it every year. After all, what else is it for?

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